Will my competitors see my prices?
Think about it. Won’t your competitors be able to know your prices today without much trouble? We did a survey with 120 suppliers asking prices for their services and found that in most cases the prices are disclosed in the first e-mail response. Therefore, your competitor can know your prices with or without Qualitum’s tool.
We do not work in a standard way, my services are customized.
Precisely for these cases Qualitum’s system works best. Our tool is highly customizable by you, so you can discriminate all of your services options and let customers choose as they prefer. If you have not discriminated any option that the customer wishes, he can request a further customized quote by email directly through the platform. The difference is that he already knows how your business works and what features you offer.
I have a contact form on my website and I answer my customers very fast. Why do I need the Qualitum tool?
What we learned from other companies that previously used forms is that customers rarely send all the information needed for formulating the quote, which caused several email exchanges. Another challenge is that answering emails at speed requires being available at all hours of the day, which consumes a lot of time and takes focus away from other important activities. If you relate with these problems, start a free trial of our tool.
What is the process of installing the tool
Installation is done in two steps as follows: First we will ask you to send us information about features and options of your service and the price calculating method. In the second step we will send you a one line HTML code that you can put on your website pages. The second step is much easier than it seems. If you want we can include this code on your site or we can contact the company that manages it.
Can products, quantities and prices be changed and customized for my company or I can just use the tool with the same information in the demo?
All information that you see on the tool, like products, images, features, options, help texts, quantities and prices are all customizable and defined for each company. You can configure the system according to the rules and products of your company to help your customers with the options and values that your have always used.
How are my clients going to calculate quotes themselves if they don’t usually know what they want and don't understand my service?
Our site is ready to help customers choose what is best for them. In the categories and options there are icons with question marks that the client can pass the mouse over to provide information that will help them understand in depth about that option of the service. Who defines this help text is yourself. What you use to give as an explanation by phone or e-mail will be available to customers in an easier way for both sides.